PostOpGenius ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.
By using PostOpGenius, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following categories of data:
Contact Information
- Name
- Email Address
- Phone Number
Purpose: Used for app functionality, such as account setup, communication, and customer support.
Linked to Identity: Yes.
Health & Fitness Data
- Health Information (e.g., recovery progress, symptoms, or related entries)
Purpose: Used for product personalization — to tailor recovery insights and recommendations.
Linked to Identity: Yes.
Sensitive Data: This data is handled securely and never sold or shared with advertisers.
Usage Data
- Other Usage Data (e.g., feature interaction, time spent in app)
Purpose: Used for analytics and improving app performance.
Linked to Identity: Yes.
Diagnostics
- Crash Data and Performance Logs
Purpose: Used for app functionality and troubleshooting.
Linked to Identity: Yes.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the App.
- Personalize user experiences and recovery recommendations.
- Communicate with you regarding updates, support, or feedback.
- Monitor and analyze usage patterns and app performance.
- Ensure security and prevent fraud or misuse.
3. Data Sharing and Disclosure
We do not sell your personal information.
We may share data only in the following cases:
- With service providers (e.g., analytics or crash reporting tools) that help us operate the App.
- To comply with law or legal requests, if required by regulatory authorities.
- With your consent, for example when sharing health data with a care provider.
All third-party partners are required to protect your data and use it only for the purposes described above.
4. Data Retention
We retain your personal data only for as long as necessary to provide the App's services, comply with legal obligations, or resolve disputes. When data is no longer needed, it is securely deleted or anonymized.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
You may:
- Access or update your personal information within the App.
- Request deletion of your data by contacting us.
- Withdraw consent where applicable.
To exercise your rights, please contact us at jason@postopgenius.com.
7. Children's Privacy
Our App is not intended for users under the age of 13. We do not knowingly collect information from children. If you believe your child has provided data to us, please contact us for deletion.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the App after such updates constitutes acceptance of the new terms.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
PostOpGenius Support
jason@postopgenius.com
https://www.postopgenius.com